Introducing Lloydshare
Award-winning Lloydshare Limited Incorporated is a Panamanian company that works in partnership with selected Vacation Ownership resorts. Lloydshare offers a unique Loyalty Repayment product to Vacation Ownership members who reside predominantly in Mexico, the Caribbean, the Americas, Europe and South-East Asia. For vacation owners who are not members at one of our partner resorts, Lloydshare also offers a freestanding Loyalty Plan option.
Lloydshare Consulting conducts market research and offers expert and individually tailored guidance to key resort staff.
Lloydshare Past and Future
Adaptability and flexibility have been consistent themes for Lloydshare in a highly competitive industry. Our longevity inspires trust throughout the industry and Lloydshare has been singled out for many Industry Awards. Along with our Deferred Annuity Reward program and Loyalty Reward Voucher Program, and Lloydshare Membership Rewards, Lloydshare’s reward ambitions have included Fractional Cruise Ship Ownership and we are working for the future to extend our reward programs to cover selected long-term consumer purchase choices, such as domestic green energy installations.
The Lloydshare Business Plan
The Lloydshare team originally came together in the year 2000, representing over 50 years of experience within the Vacation Ownership industry. This provided direct insight into one of the industry’s greatest challenges – member retention. Industry records confirm that a high proportion of members do not maintain their memberships for the full term. Not all loyalty products are guaranteed to succeed and there are many reasons why some members will not, and often cannot, stay on board. Lloydshare calls this Fixed Breakage, and it represents a proportion of claims that will fall outside those that are eligible to be paid. No plan will succeed in persuading every member to stay on board throughout their membership term.
However, there is a significant proportion of members who have an active choice in how to deal with life’s challenges, and Lloydshare’s Loyalty Repayment Plan addresses the challenge of Flexible Breakage – those members who can be persuaded to stay, despite the range of reasons they may have for wishing not to remain for the full term. When it comes to loyalty rewards Lloydshare has never failed to honor an eligible customer claim.
Over the years, Lloydshare has developed specialist market research and data analysis records which support its additional income stream from the Lloydshare Consulting division. Timely dialogue with our Plan-Holders keeps us up to date with consumer preferences and concerns – and there is no better example of this than the impact Covid-19 had in recent years.
To meet our consultancy business needs we stress the importance of Plan-Holders keeping in touch with us regarding factors that may impact on them retaining their Vacation Ownership, and the regular liaison of Plan-Holders with Lloydshare’s Customer Service Team is of significant value. However, respecting our Plan-Holders’ privacy has always been a Key Value at Lloydshare, and we take great care to depersonalize all Plan-Holder information gathered from surveys and research when formulating any trend-focused analysis.
Lloydshare’s long experience and unique position within the industry has been recognized consistently. We are regular attendees and contributors at Industry Forums offering comment and insights on developing trends. It is this potential to help steer the industry, and our appreciation of best industry practice, which has enabled the continuing growth of Lloydshare’s consultancy work.
The benefit we provide to partner resorts means that Lloydshare does not need a sales team to market our product. The simplicity of our product makes it more appealing to new customers than some of the products offered by our competitors. While margins are tight, the Lloydshare approach succeeds because it is focused, streamlined and efficient. But the balance we strike – the Lloydshare Formula – remains a Trade Secret!
Lloydshare Assets are protected by a Private Interest Foundation [PIF] registered in Panama.
Lloydshare Customer Service
As Lloydshare operates within narrow profit margins, our expert and dedicated team is not focused on sales. Our loyalty plans are linked to vacation products marketed by third parties. Registered Plan-Holders seeking to engage with Lloydshare should always do so via our Customer Service Team and not via the Resort/Club Customer Service Teams, as these are entirely separate.
With our plan there are simple obligations placed on our Plan-Holders that assist with streamlining and the smooth running of our administration. It is imperative to protect the success of the company, thereby guaranteeing our ability to pay every valid claim. While margins are tight, we nonetheless remain committed to providing our Plan-Holders with top quality customer service in keeping with the highest industry standards.
Lloydshare Consulting
Lloydshare’s pivotal position, working alongside Vacation Ownership Resorts and directly with thousands of Vacation Owners, has rendered it uniquely suitable for offering a consultancy function to resort personnel at different levels. This additional income stream has been developed by Lloydshare since 2015, thanks to our steady growth of experience and the good relations we enjoy with our seasoned Plan-Holders, who frequently provide us with evidence-based opinions on their resort experiences. As a result, Lloydshare is highly cognizant of ‘Best Practice’ within the industry. Selected Plan-Holders are targeted for situational feedback, and their breakage rationale is consistently analyzed. Lloydshare Consulting continually monitors industry trends and our Seasonal Surveys provide the most up-to-date observations and insights on consumer choices in the Vacation Industry. This is why Lloydshare can help our partner resorts to get it right!
DISCLAIMERS
Lloydshare Limited Incorporated is a stand-alone company with no affiliation whatsoever to any organization or company presently or previously operating with a similar sounding name.
While Lloydshare’s Loyalty Plans work naturally to complement Vacation Ownership, Lloydshare Limited Incorporated is wholly independent and an entirely separate entity from any Vacation Resort, irrespective of any partnership arrangement presently or previously existing. Lloydshare Limited Incorporated has no responsibility for the provision of Vacation Ownership Memberships. Equally, no partner resort has any responsibility for payouts or the administration of Lloydshare Limited Incorporated’s Loyalty Plans.